Terms of Service

These Terms of Service ("Terms") constitute a legally binding agreement between Astute Verse ("Astute Verity AI," "Astute Verity," "we," "our," or "us") and the individual, educational institution, school district, organization, or other legal entity ("you," "your," or "Customer") accessing or using the Service.

The Service includes the Astute Verity AI platform, websites, applications, software, artificial intelligence services, and related products and services.

1.1 Acceptance of the Terms

By accessing, registering for, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms, together with our Privacy Policy, Data Sharing Policy, and any other policies referenced herein.

1.2 Authority to Accept

If you are acting on behalf of an educational institution, school district, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms.

1.3 Agreement to the Terms

If you do not agree to these Terms, you must not access or use the Service.

1.4 Order of Precedence

If the Service is provided under a separate written agreement, including but not limited to a Master Services Agreement (MSA), Order Form, Statement of Work (SOW), or other commercial agreement, the terms of that written agreement shall prevail to the extent of any conflict with these Terms.

1.5 Changes to these Terms

We may update these Terms from time to time. Material changes will be communicated through reasonable means, including publication on our website or notification through the Service where appropriate. Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance of those changes.

For the purposes of these Terms, the following definitions apply:

2.1 Account

A unique account created to access and use the Service. Depending on the deployment model, an Account may be created and managed by an Institution, an authorized administrator, or Astute Verse.

2.2 Authorized User

An individual authorized to access and use the Service, including students, teachers, school administrators, district administrators, parents or guardians (where applicable), and other users approved by an Institution or Astute Verse.

2.3 Customer

An educational institution, school district, organization, or other legal entity that has entered into an agreement with Astute Verse to access or use the Service.

2.4 Customer Data

Any information, records, educational data, assessment results, user-generated information, or other data submitted to, stored within, or processed by the Service on behalf of a Customer or an Authorized User.

2.5 Educational Records

Student learning records, assessment results, instructional progress, reports, analytics, and other educational information generated or maintained through the Service.

2.6 Institution

A school, school district, educational organization, tutoring organization, or other entity authorized to provide users with access to the Service.

2.7 Individual Learning Plan (ILP)

Astute Verity AI's personalized instructional framework that dynamically delivers learning experiences, instructional pathways, assessments, and recommendations based on each student's demonstrated understanding and performance.

2.8 Service

The Astute Verse AI platform, including all websites, applications, software, artificial intelligence services, dashboards, reports, APIs, integrations, documentation, and related services provided by Astute Verse.

2.9 Third-Party Services

Products, platforms, software, or services provided by organizations other than Astute Verse that integrate with or support the Service, including identity providers, learning management systems, payment processors, cloud infrastructure providers, artificial intelligence service providers, and other approved integrations.

2.10 User Content

Any information, responses, files, messages, prompts, submissions, feedback, or other content submitted, uploaded, or generated by an Authorized User through the Service.

The Service is intended for use by schools, school districts, educational institutions, teachers, school administrators, district administrators, students, parents or guardians (where authorized), and other users participating in institution-approved educational programs.

3.1 Authorized Access

Access to the Service must be authorized by the applicable Institution or Astute Verse. Student access is generally provisioned through institution-managed identity and authentication systems, including Single Sign-On (SSO), where implemented.

3.2 User Eligibility

By accessing or using the Service, you represent and warrant that:

• You are authorized to access and use the Service.

• Any information you provide is accurate, complete, and kept reasonably up to date.

• Your use of the Service complies with these Terms, applicable laws, and your Institution's policies.

• If you are acting on behalf of an Institution or other organization, you have the authority to bind that entity to these Terms.

3.3 Institution Responsibilities

Institutions are responsible for ensuring that student access to the Service complies with applicable laws, institutional policies, and any required notices, permissions, or parental authorizations.

3.4 Suspension or Termination of Access

Astute Verse reserves the right to refuse, suspend, or terminate access to the Service where we reasonably believe that access is unauthorized, violates these Terms, poses a security or operational risk, or is otherwise prohibited by applicable law.

Access to the Service is provided through Institution-managed accounts and authentication systems, including Single Sign-On (SSO), where supported and implemented by the Institution.

4.1 Authorized Account Types

Depending on the Institution's deployment, the Service may provide access to:

• Students

• Teachers

• School Administrators

• District Administrators

• Parents or Guardians (where authorized by the Institution)

• Other Authorized Users approved by the Institution or Astute Verse

4.2 Institution Account Management

Institutions are responsible for provisioning, managing, modifying, suspending, and revoking Authorized user accounts in accordance with their policies and applicable laws.

4.3 User Responsibilities

Authorized Users are responsible for:

• Maintaining the confidentiality of their login credentials.

• Accessing the Service only through authorized accounts.

• Promptly notifying their Institution or Astute Verse of any known or suspected unauthorized access, security incident, or compromise of their account.

• Using the Service only for its intended educational purposes and in accordance with these Terms.

4.4 Prohibited Account Activities

Users must not:

• Share their login credentials with another individual.

• Access another user's account without authorization.

• Circumvent authentication or security controls.

• Attempt to create unauthorized accounts or obtain unauthorized access to the Service.

4.5 Suspension and Revocation of Access

Astute Verse reserves the right to suspend, restrict, or terminate access to any account where unauthorized access, fraudulent activity, security concerns, or violations of these Terms are identified.

Institutions may modify, suspend, or revoke Authorized user access at any time in accordance with their internal policies and applicable agreements.

Educational institutions play a central role in the implementation, administration, and appropriate use of the Service. Institutions are responsible for ensuring that their use of the Service complies with applicable laws, regulations, institutional policies, and any agreements executed with Astute Verse.

Each Institution using the Service agrees to:

5.1 User Authorization

Authorize only eligible students, teachers, school administrators, district administrators, parents or guardians (where applicable), and other individuals approved by the Institution to access the Service.

5.2 Account Administration

Manage Authorized User accounts, including creating, modifying, suspending, and revoking access, either directly or through Institution-managed identity systems, including Single Sign-On (SSO).

5.3 Accuracy of Information

Provide and maintain accurate information necessary for the operation of the Service, including user information, class assignments, course structures, and other educational data required to deliver the Service.

5.4 Required Permissions and Consents

Obtain all notices, permissions, authorizations, and parental consents required under applicable laws or institutional policies before providing users with access to the Service.

5.5 Appropriate Use

Ensure that Authorized Users are informed of and comply with these Terms, the Institution's acceptable use policies, and any applicable technology or academic integrity policies.

5.6 Data Management

Ensure that Customer Data shared with Astute Verse through the Service has been collected, used, and shared in accordance with applicable laws, and that the Institution has the necessary rights and authority to provide such data for the delivery of the Service.

5.7 Compliance with Applicable Laws

Use the Service in compliance with all applicable federal, state, and local laws and regulations governing educational technology, student privacy, accessibility, data protection, and information security.

5.8 Technical Environment

Maintain appropriate technical infrastructure, internet connectivity, compatible devices, and supported software necessary for Authorized Users to access and use the Service effectively.

5.9 Security Responsibilities

Take reasonable administrative, technical, and organizational measures to safeguard Authorized User credentials, prevent unauthorized access, and promptly notify Astute Verse of any known or suspected security incidents affecting Institution-managed accounts.

5.10 Cooperation

Reasonably cooperate with Astute Verse in investigating security incidents, resolving technical issues, addressing compliance matters, or responding to other events that may affect the operation or security of the Service.

6.1 License Grant

Subject to these Terms and any applicable commercial agreement, Astute Verse grants the Customer a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use the Service solely for the Customer's internal educational purposes during the applicable subscription or service term.

The license granted under these Terms does not transfer any ownership, title, or intellectual property rights in the Service to the Customer or any Authorized User.

6.2 Permitted Use

The Service may be used only for lawful educational purposes and in accordance with:

• These Terms;

• Any applicable commercial agreement;

• Applicable laws and regulations; and

• The Customer's internal policies and procedures.

The Service must not be used for commercial resale, service bureau activities, competitive analysis, or any purpose inconsistent with these Terms unless expressly authorized in writing by Astute Verse.

6.3 Subscription and Service Term

Access to the Service is provided for the subscription term, license period, pilot program, proof of concept, or other service period specified in the applicable Order Form, Master Services Agreement (MSA), Statement of Work (SOW), or other written agreement.

Unless otherwise specified in a written agreement, access to the Service automatically expires at the end of the applicable service term.

6.4 Customer Responsibilities

The Customer is responsible for:

• Maintaining an active commercial agreement, where applicable;

• Paying all applicable fees in accordance with the agreed commercial terms;

• Ensuring that only Authorized Users access the Service; and

• Using the Service within the licensed scope, including any applicable user, Institution, or geographic limitations.

6.5 License Restrictions

Except as expressly permitted by these Terms or applicable law, the Customer and Authorized Users must not:

• Copy, reproduce, distribute, sell, lease, sublicense, or otherwise commercially exploit the Service;

• Reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code, algorithms, models, or underlying technology of the Service;

• Modify or create derivative works of the Service;

• Remove, obscure, or alter any proprietary notices, trademarks, copyright notices, or branding;

• Use the Service to develop, benchmark, or train competing products or services; or

• Access or use the Service in a manner intended to circumvent licensing restrictions, usage limits, or security controls.

6.6 Evaluation, Trial, and Pilot Programs

Astute Verse may provide trial access, pilot programs, demonstrations, or proof-of-concept deployments at its sole discretion.

Unless otherwise agreed in writing:

• Trial or pilot Services are provided solely for evaluation purposes;

• Certain features or functionality may be limited;

• Astute Verse may modify, suspend, or discontinue trial access at any time; and

• Trial or pilot data may not be retained after the conclusion of the applicable evaluation period.

6.7 Changes to the Service

Astute Verse continually enhances the Service and may introduce new features, modify existing functionality, improve security, or discontinue features where appropriate.

Where changes materially affect the licensed Service, Astute Verse will make reasonable efforts to provide advance notice when practicable.

6.8 Third-Party Components

Certain components of the Service may rely on or integrate with third-party software, cloud infrastructure, artificial intelligence providers, identity management systems, payment processors, or educational technology platforms.

The use of such third-party components may be subject to separate terms and conditions established by the applicable third-party provider. Astute Verse is not responsible for the products or services provided by third parties except as expressly stated in these Terms or a separate written agreement.

6.9 Reservation of Rights

Except for the limited license expressly granted under these Terms, Astute Verse retains all rights, title, and interest in and to the Service, including all software, artificial intelligence systems, instructional methodologies, documentation, reports, trademarks, copyrights, patents, trade secrets, and all other intellectual property rights.

No rights are granted by implication, estoppel, or otherwise.

Access to and use of the Service must always be lawful, ethical, and consistent with its intended educational purpose. All Customers and Authorized Users agree to use the Service responsibly and in accordance with these Terms, applicable laws, and their Institution's policies.

7.1 Permitted Use

The Service may be used solely for legitimate educational, instructional, administrative, and learning support purposes as authorized by the Customer or Institution.

Authorized Users are expected to:

• Use the Service honestly and responsibly.

• Comply with all applicable school, district, or organizational policies.

• Protect the confidentiality of their account credentials.

• Respect the rights, privacy, and safety of other users.

• Use AI-generated guidance as an educational aid and not as a substitute for independent learning, professional judgment, or academic integrity.

7.2 Prohibited Activities

Users must not use the Service to:

(a) Violate Laws or Rights

• Violate any applicable law, regulation, or court order.

• Infringe the intellectual property, privacy, publicity, or other legal rights of any person or organization.

• Engage in fraudulent, deceptive, or unlawful activities.

(b) Misuse the Service

• Attempt to gain unauthorized access to the Service or another user's account.

• Circumvent authentication, security controls, licensing restrictions, or usage limitations.

• Interfere with or disrupt the operation, integrity, availability, or security of the Service.

• Introduce malware, viruses, ransomware, or other malicious code.

• Perform denial-of-service attacks, vulnerability scanning, penetration testing, or any other unauthorized security testing.

(c) Misuse AI Features

Users must not use the Service or its AI capabilities to:

• Generate or distribute unlawful, harmful, fraudulent, or misleading content.

• Attempt to manipulate, exploit, or circumvent AI safety measures.

• Generate content intended to facilitate cheating, academic dishonesty, or plagiarism.

• Produce content that promotes violence, hate, discrimination, harassment, or other unlawful activities.

• Develop, evaluate, benchmark, or train competing artificial intelligence systems without Astute Verse's prior written authorization.

(d) Academic Misconduct

Users must not:

• Impersonate another individual.

• Submit another person's work as their own.

• Misrepresent assessment results or learning progress.

• Attempt to bypass assessment rules or platform safeguards.

• Use unauthorized tools or methods to manipulate educational outcomes.

(e) Abuse or Harm Other Users

Users must not:

• Harass, threaten, intimidate, bully, or abuse others.

• Use obscene, hateful, discriminatory, or offensive language.

• Share defamatory, offensive, or otherwise inappropriate content.

• Encourage or promote self-harm, violence, or other dangerous behavior.

• Share another person's confidential or personal information without authorization.

7.3 System Integrity

Users must not:

• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code or underlying technology of the Service, except where expressly permitted by applicable law.

• Copy, scrape, extract, or harvest data from the Service using automated or unauthorized means without Astute Verse's prior written authorization.

• Use bots, scripts, crawlers, or other automated tools to access or interact with the Service except through approved APIs or other authorized interfaces.

• Remove, obscure, or alter any copyright notices, trademarks, or other proprietary notices.

7.4 Monitoring and Enforcement

To protect users and maintain the integrity, security, and availability of the Service, Astute Verse may monitor the use of the Service, investigate suspected violations, and take appropriate action where misuse is identified, subject to applicable laws and contractual obligations.

Where a violation is reasonably suspected, Astute Verse may:

• Issue warnings or require corrective action.

• Restrict or suspend access to the Service.

• Terminate access for repeated or serious violations.

• Notify the applicable Institution or authorized administrator.

• Report unlawful activities to the appropriate authorities where required by applicable law.

7.5 User Responsibility

Each Authorized User is responsible for all activities conducted through their account.

Customers are responsible for taking reasonable steps to ensure that their Authorized Users understand and comply with these Terms and any applicable institutional policies governing the acceptable use of technology.

7.6 Reservation of Rights

Astute Verse reserves the right to remove content, suspend accounts, or restrict access where it reasonably determines that continued use of the Service may:

• Violate these Terms;

• Create security, legal, or operational risks;

• Harm other users or the integrity of the Service; or

• Interfere with the intended educational purpose of the Service.

Any enforcement action taken by Astute Verse will be proportionate to the nature and severity of the violation and, where appropriate, coordinated with the applicable Customer or Institution.

The Service incorporates artificial intelligence ("AI") technologies to support personalized learning, instructional guidance, assessment, educational insights, and administrative functionality. These AI Features are designed to enhance teaching and learning experiences and are intended to support—not replace—the professional judgment of educators, administrators, or other qualified personnel.

8.1 Educational Purpose

The AI Features are intended to assist students, educators, and Institutions by providing:

• Personalized instructional support;

• Adaptive learning pathways;

• Learning recommendations;

• Formative assessments and feedback;

• Performance insights and analytics;

• Educational reports and summaries; and

• Other AI-assisted educational functionality made available as part of the Service.

AI-generated responses are intended to support learning and decision-making but must not be relied upon as the sole basis for educational, academic, legal, medical, financial, or other professional decisions.

8.2 AI-Generated Content

The Service may generate instructional explanations, recommendations, feedback, summaries, assessments, or other content using artificial intelligence.

While Astute Verse continually works to improve the quality, accuracy, and reliability of AI-generated outputs:

• AI-generated content may occasionally contain inaccuracies, omissions, outdated information, or incomplete responses.

• Responses may vary based on the information provided by users, the context of the interaction, and ongoing improvements to AI models.

• AI-generated content should be reviewed using appropriate educational and professional judgment before being relied upon for significant decisions.

8.3 Human Oversight

The Service is intended to complement—not replace—the expertise and professional judgment of educators and Institutions.

Teachers, school administrators, district administrators, and other educational personnel remain responsible for:

• Curriculum implementation;

• Instructional decisions;

• Student evaluation;

• Academic grading;

• Intervention strategies; and

• Educational supervision.

Each Institution remains solely responsible for decisions relating to student learning outcomes, instructional practices, educational policies, and compliance with applicable laws.

8.4 Responsible Use of AI

Customers and Authorized Users must not:

• Intentionally misuse AI-generated content.

• Use AI outputs to engage in academic dishonesty, plagiarism, or other forms of misconduct.

• Attempt to manipulate, exploit, or circumvent AI safety measures or security controls.

• Use the Service to generate unlawful, harmful, abusive, fraudulent, or misleading content.

• Represent AI-generated content as verified factual information without appropriate review where verification is reasonably required.

8.5 Continuous Improvement

Astute Verse continually evaluates and improves its AI Features to enhance educational effectiveness, safety, performance, accessibility, reliability, and user experience.

Accordingly:

• AI models, prompts, workflows, and instructional methodologies may evolve over time.

• New AI Features may be introduced.

• Existing AI Features may be modified, replaced, or discontinued.

• Performance, security, and reliability improvements may be implemented without materially changing the core educational purpose of the Service.

8.6 Third-Party AI Services

Certain AI Features may be supported by trusted third-party technology providers.

Where third-party AI services are used:

• Astute Verse remains responsible for the overall operation of the Service.

• Customer Data will be handled in accordance with these Terms, the Privacy Policy, the Data Sharing Policy, applicable agreements, and applicable law.

• Third-party AI providers do not obtain any ownership rights in Customer Data solely because their services support AI functionality within the Service.

8.7 Availability of AI Features

The availability, functionality, and performance of AI Features may vary depending on:

• Licensed products or modules;

• Customer configuration;

• Institution-specific settings;

• Technical environment;

• Supported integrations; and

• Ongoing product enhancements.

Astute Verse does not guarantee that every AI Feature will be available in every deployment, subscription, or geographic region.

8.8 No Guarantee of Educational Outcomes

The Service is designed to support student learning through personalized AI-assisted instruction. However, Astute Verse does not guarantee any particular educational outcome, assessment score, academic achievement, admission, certification, or other specific result.

Educational outcomes depend on numerous factors beyond the Service, including student participation, instructional practices, curriculum, educator involvement, institutional implementation, and other educational variables.

Astute Verse recognizes the importance of protecting Customer Data and respecting the ownership of information entrusted to the Service. This section explains the respective rights and responsibilities relating to Customer Data, User Content, and Educational Records.

9.1 Ownership of Customer Data

As between Astute Verse and the Customer, the Customer retains all right, title, and interest in and to Customer Data submitted to, stored within, or processed through the Service.

Nothing in these Terms transfers ownership of Customer Data, Educational Records, or User Content to Astute Verse.

9.2 Ownership of User Content

Authorized Users retain ownership of any original User Content they create or submit through the Service, subject to the rights granted under these Terms and any applicable agreement between the Customer and Astute Verse.

Where User Content forms part of Educational Records, its ownership, use, and control remain subject to applicable laws, institutional policies, and any applicable agreement between the Customer and Astute Verse.

9.3 Limited License to Astute Verse

To provide, operate, maintain, secure, support, and improve the Service, the Customer grants Astute Verse a limited, non-exclusive, worldwide, royalty-free license to host, process, transmit, store, reproduce, and otherwise use Customer Data and User Content solely for the following purposes:

• Providing the Service;

• Delivering personalized learning experiences;

• Maintaining, securing, and improving the Service;

• Generating reports and analytics for the Customer;

• Providing customer support;

• Detecting, preventing, and investigating fraud or security incidents;

• Complying with applicable legal obligations; and

• Performing other activities reasonably necessary to fulfill Astute Verse's contractual obligations.

This license continues only for as long as reasonably necessary to provide the Service, fulfill contractual obligations, or comply with applicable legal requirements.

9.4 Educational Records

Where the Service processes Educational Records, Astute Verse acts as a service provider, processor, or other authorized service provider on behalf of the Customer, as applicable under relevant laws and contractual agreements.

Educational Records are processed solely for educational purposes and in accordance with:

• Applicable laws;

• The Customer's documented instructions;

• These Terms;

• The Privacy Policy;

• The Data Sharing Policy; and

• Any applicable Data Processing Agreement (DPA) or other written agreement.

9.5 Data Accuracy

The Customer is responsible for ensuring that Customer Data submitted to the Service is accurate, complete, and lawfully obtained.

Astute Verse is not responsible for inaccuracies, omissions, or errors in Customer Data supplied by the Customer or its Authorized Users.

9.6 Customer Representations

The Customer represents and warrants that:

• It has all necessary rights, permissions, and authority to provide Customer Data to Astute Verse.

• The collection, submission, and processing of Customer Data do not violate applicable laws or the rights of any third party.

• All required notices, permissions, authorizations, and parental consents have been obtained where required by applicable law.

9.7 Service Analytics

Astute Verse may generate aggregated, anonymized, or de-identified information derived from Customer Data for the following purposes:

• Improving the Service;

• Measuring system performance;

• Enhancing educational effectiveness;

• Monitoring security and system reliability;

• Product development;

• Statistical reporting; and

• Research and analytics.

Such information:

• Does not identify any individual student or user;

• Is not used to re-identify any individual; and

• Is processed in accordance with applicable law.

9.8 Feedback

If a Customer or Authorized User voluntarily provides suggestions, ideas, recommendations, feature requests, or other feedback relating to the Service, Astute Verse may use such feedback without restriction or compensation to develop, improve, and support its products and services.

Feedback does not include Customer Data or Educational Records.

9.9 Content Moderation

Where reasonably necessary to:

• Maintain the security or integrity of the Service;

• Investigate suspected misuse or violations of these Terms;

• Comply with applicable legal obligations;

• Protect users or the Service; or

• Enforce these Terms,

Astute Verse may review, restrict, or remove User Content, subject to applicable laws and contractual obligations.

Astute Verse does not routinely monitor all User Content and is not responsible for content submitted by Customers or Authorized Users.

9.10 Data Retention and Deletion

Customer Data will be retained only for as long as necessary to provide the Service, fulfill contractual obligations, comply with applicable legal requirements, or as otherwise agreed with the Customer.

Upon expiration or termination of the applicable agreement, Customer Data will be returned, deleted, or securely disposed of in accordance with:

• The applicable commercial agreement;

• The Privacy Policy;

• The Data Sharing Policy;

• Applicable legal requirements; and

• Any agreed data retention schedule.

9.11 Privacy

The collection, use, disclosure, retention, protection, and processing of Customer Data are governed by these Terms, the Privacy Policy, the Data Sharing Policy, and any applicable Data Processing Agreement executed between Astute Verse and the Customer.

Astute Verse and its licensors retain all right, title, and interest in and to the Service and all associated intellectual property rights. Except for the limited license expressly granted under these Terms, no ownership or other intellectual property rights are transferred to the Customer or any Authorized User.

10.1 Ownership of the Service

The Service, including all of its components, is owned by or licensed to Astute Verse and is protected by applicable intellectual property and other laws.

This includes, without limitation:

• Software applications, source code, and object code;

• User interfaces, platform design, and user experience elements;

• Artificial intelligence features, models, algorithms, and system architecture;

• Instructional methodologies and learning frameworks;

• Dashboards, reports, analytics, and visualizations;

• Documentation, training materials, and implementation guides;

• APIs, integrations, and related technologies;

• Databases, schemas, and data structures;

• Trademarks, service marks, logos, trade dress, and branding; and

• All updates, enhancements, modifications, derivative works, and other improvements developed by or for Astute Verse.

10.2 Proprietary Educational Methodologies

Astute Verse has developed proprietary instructional methodologies, educational workflows, and artificial intelligence technologies that support personalized learning experiences.

These include, without limitation:

• Individual Learning Plans (ILPs);

• Adaptive learning pathways;

• AI-assisted tutoring methodologies;

• Assessment and feedback workflows;

• Student progress measurement methodologies;

• Teacher and administrator reporting frameworks; and

• Other proprietary educational models, instructional processes, and learning technologies incorporated into the Service.

Nothing in these Terms grants the Customer or any Authorized User the right to copy, reproduce, modify, commercialize, distribute, license, or create derivative works from these proprietary methodologies except as expressly authorized in writing by Astute Verse.

10.3 Customer Ownership

The Customer retains ownership of:

• Customer Data;

• Educational Records;

• User Content;

• Institution-created reports;

• Institution-created instructional materials; and

• Other materials independently created by the Customer outside the proprietary components of the Service.

Nothing in these Terms transfers ownership of Customer-owned content to Astute Verse.

10.4 Feedback and Suggestions

If a Customer or Authorized User voluntarily provides comments, suggestions, ideas, enhancement requests, feature requests, or other feedback relating to the Service, Astute Verse may use such feedback without restriction or compensation to develop, improve, support, or enhance its products and services.

Feedback does not include or transfer ownership of Customer Data, Educational Records, or User Content.

10.5 Trademarks

"Astute Verse," "Astute Verity AI," and all associated product names, logos, service marks, graphics, and branding elements are the property of Astute Verse or its licensors.

Customers and Authorized Users must not use Astute Verse's trademarks, logos, or branding without Astute Verse's prior written permission, except as reasonably necessary to identify the Service or as otherwise permitted by applicable law.

10.6 Copyright

All content made available through the Service, including software, documentation, graphics, text, reports, layouts, training materials, images, videos, instructional content, and other materials, is protected by copyright and other applicable intellectual property laws.

Except as expressly permitted under these Terms or applicable law, no portion of the Service may be copied, reproduced, distributed, modified, published, displayed, transmitted, or otherwise exploited without Astute Verse's prior written consent.

10.7 Reservation of Rights

Except for the limited rights expressly granted under these Terms, Astute Verse retains all right, title, and interest in and to the Service and all related intellectual property rights.

No license or other rights are granted by implication, estoppel, or otherwise.

10.8 Intellectual Property Infringement

Astute Verse respects the intellectual property rights of others.

If any person believes that material made available through the Service infringes their intellectual property rights, they may notify Astute Verse by providing sufficient information to enable Astute Verse to investigate the claim.

Where appropriate and consistent with applicable law, Astute Verse may remove or disable access to allegedly infringing material while the claim is being reviewed.

The Service may integrate with or rely on third-party products, platforms, technologies, and service providers to deliver certain functionality. These integrations are intended to enhance the educational experience, improve interoperability, and support the secure and efficient operation of the Service.

11.1 Third-Party Integrations

The Service may integrate with third-party systems, including, but not limited to:

• Identity and Single Sign-On (SSO) providers;

• Student Information Systems (SIS);

• Learning Management Systems (LMS);

• Classroom management platforms;

• Rostering and interoperability services;

• Cloud hosting and infrastructure providers;

• Artificial intelligence service providers;

• Payment processing services;

• Communication and notification services; and

• Other approved educational technology platforms.

The availability of specific integrations may vary depending on the Customer's subscription, deployment, configuration, and technical environment.

11.2 Customer-Authorized Integrations

Certain integrations may require the Customer to separately configure, authorize, or maintain accounts with third-party providers.

The Customer is responsible for:

• Obtaining any licenses, subscriptions, or permissions required by third-party providers;

• Configuring integrations in accordance with applicable documentation;

• Ensuring that integration settings comply with institutional policies and applicable laws; and

• Maintaining any third-party accounts under the Customer's control.

11.3 Third-Party Terms

Third-party products and services integrated with the Service may be governed by their own terms of service, privacy policies, licensing terms, and other contractual requirements.

Astute Verse is not responsible for the products, services, policies, or practices of independent third-party providers.

Customers are responsible for reviewing and complying with the terms applicable to any third-party services they choose to use in connection with the Service.

11.4 Data Exchange

Where a Customer enables an approved integration, Astute Verse may exchange information with the applicable third-party service solely as necessary to:

• Authenticate Authorized Users;

• Synchronize authorized data;

• Deliver requested functionality;

• Support interoperability;

• Maintain the security and integrity of the Service; and

• Operate the Service.

Such data exchanges are performed in accordance with:

• Applicable laws;

• The Customer's documented instructions;

• These Terms;

• The Privacy Policy;

• The Data Sharing Policy; and

• Any applicable contractual agreements.

11.5 Availability of Third-Party Services

The availability, compatibility, and functionality of third-party services are dependent upon the respective providers.

Astute Verse does not guarantee the continuous availability, compatibility, performance, or future support of any third-party product, service, or integration.

Third-party providers may independently modify, suspend, discontinue, or change their products or services at any time.

11.6 Service Interruptions

Astute Verse is not responsible for interruptions, delays, errors, or service limitations resulting from:

• Third-party providers;

• Internet service providers;

• Customer-managed systems;

• Identity providers;

• Cloud infrastructure providers;

• External communication networks; or

• Other systems or services beyond Astute Verse's reasonable control.

Astute Verse will use commercially reasonable efforts to restore affected integrations where reasonably practicable.

11.7 Third-Party Artificial Intelligence Services

Certain AI Features within the Service may utilize technology provided by trusted third-party AI providers.

Where such technologies are used:

• Astute Verse remains responsible for the overall operation and delivery of the Service.

• Customer Data is handled in accordance with these Terms, the Privacy Policy, the Data Sharing Policy, applicable agreements, and applicable law.

• Third-party AI providers do not obtain any ownership rights in Customer Data solely because their services support AI functionality.

• Third-party AI providers process Customer Data only to the extent necessary to provide the requested AI functionality and in accordance with applicable contractual and legal obligations.

11.8 No Endorsement

References to or integration with third-party products or services do not constitute an endorsement, sponsorship, or recommendation by Astute Verse unless expressly stated.

Similarly, the availability of an integration does not imply that any third-party provider endorses Astute Verse or the Service.

11.9 Future Integrations

Astute Verse may add, modify, enhance, replace, or discontinue integrations with third-party products or services as part of the ongoing development and improvement of the Service.

The availability of future integrations depends on technical feasibility, customer demand, commercial relationships, and applicable legal or regulatory requirements.

12.1 Commercial Agreements

Access to the Service may require the Customer to purchase a subscription, license, implementation services, or other commercial offerings from Astute Verse.

The applicable fees, payment terms, subscription period, renewal terms, implementation services, and other commercial conditions are governed by the applicable Order Form, Master Services Agreement (MSA), Statement of Work (SOW), or other written agreement executed between Astute Verse and the Customer.

If there is any conflict between these Terms and an applicable written commercial agreement, the written commercial agreement will prevail.

12.2 Payment Obligations

Customers agree to pay all fees specified in the applicable commercial agreement in accordance with the agreed payment terms.

Unless otherwise specified in writing:

• All fees are payable in the currency specified in the applicable commercial agreement.

• Payments are due within the timeframe specified in the applicable invoice or commercial agreement.

• Failure to make timely payment may result in the suspension or termination of the Service, subject to the applicable commercial agreement and applicable law.

12.3 Taxes

Unless expressly stated otherwise, all fees exclude applicable taxes, duties, levies, and other governmental charges.

The Customer is responsible for paying all applicable taxes associated with its purchase or use of the Service, excluding taxes based on Astute Verse's income, property, or employment obligations.

Where required by applicable law, Astute Verse will collect and remit applicable taxes.

12.4 Payment Processing

Where electronic payment methods are offered, payments may be processed through trusted third-party payment providers.

Astute Verse does not store complete payment card information unless expressly stated and uses payment processors that maintain appropriate industry security standards.

The use of third-party payment services is subject to the applicable provider's terms of service and privacy policy.

12.5 Refunds

Unless otherwise provided in the applicable commercial agreement or required by applicable law:

• Fees paid are non-refundable.

• Partial subscription periods are not eligible for prorated refunds.

• Early termination by the Customer does not relieve the Customer of any payment obligations already incurred.

• Any approved refund will be processed in accordance with the applicable commercial agreement and, where applicable, the policies of the payment provider.

12.6 Suspension for Non-Payment

Astute Verse may suspend or restrict access to the Service if undisputed invoices remain unpaid beyond the applicable payment period, provided that reasonable prior notice has been given to the Customer, unless otherwise specified in the applicable commercial agreement.

Astute Verse is not liable for any loss, damage, or interruption resulting from a suspension implemented in accordance with these Terms or the applicable commercial agreement.

12.7 Changes to Pricing

Astute Verse may modify pricing, licensing models, or commercial offerings for future subscription periods.

Such changes will not affect the current subscription term unless otherwise agreed in writing.

Any pricing changes applicable to renewals will be communicated in accordance with the applicable commercial agreement.

Astute Verse may suspend, restrict, or terminate access to the Service in accordance with these Terms, any applicable commercial agreement, and applicable law. Such action may apply to individual Authorized Users, groups of users, specific Institutions, or entire Customer accounts, depending on the circumstances.

13.1 Suspension of Access

Astute Verse may temporarily suspend access to all or part of the Service where reasonably necessary to:

• Protect the security, integrity, or availability of the Service;

• Investigate suspected violations of these Terms or applicable agreements;

• Prevent unauthorized access, fraud, or misuse;

• Respond to security incidents or cyber threats;

• Perform emergency maintenance or implement critical security updates;

• Comply with applicable laws, regulations, court orders, or legal processes; or

• Protect the rights, safety, or property of Astute Verse, Customers, Authorized Users, or third parties.

Where reasonably practicable, Astute Verse will provide advance notice before a suspension. However, prior notice may not be possible where immediate action is required to address security risks, legal obligations, or emergency circumstances.

13.2 Suspension by the Institution

Institutions may:

• Create, modify, suspend, or revoke Authorized User accounts;

• Restrict Authorized User access in accordance with institutional policies;

• Remove users from classes, programs, or learning activities;

• Disable access following graduation, withdrawal, employment changes, or other institutional decisions; and

• Manage access in accordance with their internal governance procedures.

Astute Verse is not responsible for access management decisions made by the Institution.

13.3 Termination by the Customer

The Customer may terminate its use of the Service in accordance with the applicable commercial agreement.

Termination does not relieve the Customer of any payment obligations accrued before the effective date of termination unless otherwise agreed in writing.

13.4 Termination by Astute Verse

Astute Verse may terminate access to the Service where:

• The Customer materially breaches these Terms or any applicable commercial agreement;

• Payment obligations remain unpaid as provided in the applicable commercial agreement;

• Continued access creates significant security, legal, or operational risks;

• The Service is used for unlawful, fraudulent, or prohibited activities;

• Applicable laws or regulatory requirements prevent Astute Verse from continuing to provide the Service; or

• The applicable commercial agreement expires or is terminated without renewal.

Where the breach is capable of being remedied, Astute Verse may provide the Customer with a reasonable opportunity to cure the breach before terminating the Service, unless immediate action is necessary to protect the Service, comply with applicable law, or address a security concern.

13.5 Effect of Suspension or Termination

Upon suspension or termination:

• Access to the Service may immediately cease.

• Customer and Authorized User access credentials may be disabled.

• Institution-managed user accounts may become inaccessible.

• Some or all Service functionality may no longer be available.

• Customer Data will be handled in accordance with these Terms, the applicable commercial agreement, the Privacy Policy, the Data Sharing Policy, and applicable law.

Termination of the Service does not automatically require the deletion of Customer Data where retention is required by applicable law or an applicable commercial agreement.

13.6 Data Retrieval

Where provided under the applicable commercial agreement, the Customer may request the retrieval or export of Customer Data before its deletion or secure disposal.

Requests for data retrieval or export are subject to:

• The applicable commercial agreement;

• Technical feasibility;

• Applicable legal obligations; and

• Any agreed data retention schedule.

13.7 Surviving Provisions

Termination or expiration of these Terms does not affect provisions that, by their nature, are intended to survive, including:

• Intellectual Property;

• Confidentiality;

• Billing and outstanding payment obligations;

• User Content and Customer Data;

• Disclaimer of Warranties;

• Limitation of Liability;

• Indemnification;

• Governing Law and Dispute Resolution; and

• Any other provision that is intended to survive termination.

13.8 Reservation of Rights

Suspension or termination of access does not limit any other legal or equitable rights or remedies available to Astute Verse under these Terms, any applicable commercial agreement, or applicable law.

The Service is designed to support educational instruction, learning, and administrative activities. While Astute Verse strives to provide a reliable, secure, and high-quality Service, the Customer acknowledges that no software, technology platform, or artificial intelligence system can guarantee uninterrupted availability, error-free operation, or specific outcomes.

14.1 Service Provided "AS IS"

Except as expressly provided in these Terms or an applicable written commercial agreement, the Service is provided on an "AS IS" and "AS AVAILABLE" basis.

To the fullest extent permitted by applicable law, Astute Verse disclaims all warranties, representations, and conditions, whether express, implied, statutory, or otherwise, including, without limitation:

• Merchantability;

• Fitness for a particular purpose;

• Non-infringement;

• Accuracy;

• Availability;

• Reliability; and

• Uninterrupted or error-free operation.

14.2 Educational Use

The Service is designed to assist educational institutions by providing personalized learning experiences, instructional support, assessments, reporting, and administrative functionality.

The Service is not intended to replace:

• The professional judgment of teachers or educators;

• Educational decision-making by Institutions;

• Academic policies or administrative decisions established by the Institution;

• Human supervision of students; or

• Independent review of instructional or assessment outcomes.

Educational decisions remain the sole responsibility of the Institution and its educators.

14.3 Artificial Intelligence

The Service incorporates AI Features that generate instructional guidance, recommendations, summaries, explanations, assessments, and other educational outputs.

The Customer acknowledges that:

• AI-generated responses may contain inaccuracies, omissions, or outdated information.

• AI-generated outputs may vary based on context, user inputs, and available information.

• AI-generated content should be reviewed using appropriate educational and professional judgment before being relied upon for significant decisions.

• AI Features are intended to assist—not replace—human expertise and professional judgment.

14.4 Availability

Astute Verse does not warrant that:

• The Service will always be available.

• Access to the Service will be uninterrupted.

• The Service will be free from delays, interruptions, or errors.

• All defects will be corrected immediately.

• Every feature or integration will remain available indefinitely.

The availability of the Service may be affected by scheduled maintenance, emergency maintenance, upgrades, third-party service interruptions, internet or network disruptions, or events beyond Astute Verse's reasonable control.

14.5 Third-Party Services

Certain functionality of the Service may depend upon third-party providers, including cloud infrastructure providers, identity providers, payment processors, interoperability platforms, communication services, and AI service providers.

Astute Verse does not warrant the availability, compatibility, accuracy, performance, or continued operation of third-party products or services that are outside its reasonable control.

14.6 Customer Data

Astute Verse relies on Customer Data provided by the Customer and its Authorized Users.

Astute Verse does not warrant the completeness, accuracy, quality, or legality of Customer Data supplied by the Customer and is not responsible for errors, omissions, or outcomes resulting from inaccurate, incomplete, or outdated Customer Data.

14.7 Educational Outcomes

Although the Service is designed to support student learning through personalized instruction and AI-assisted educational functionality, Astute Verse does not guarantee:

• Student academic achievement;

• Assessment scores;

• Standardized test performance;

• Graduation;

• Admission;

• Certification;

• Learning mastery; or

• Any other specific educational outcome.

Educational outcomes depend upon numerous factors beyond the operation of the Service, including student participation, instructional quality, curriculum, educator involvement, institutional implementation, and other circumstances outside Astute Verse's reasonable control.

14.8 Legal Exceptions

Nothing in these Terms excludes or limits any warranty, guarantee, or statutory right that cannot lawfully be excluded or limited under applicable law.

Where applicable law provides mandatory consumer, educational, or other statutory rights, those rights remain unaffected.

To the fullest extent permitted by applicable law, Astute Verse's liability arising out of or relating to the Service or these Terms is limited as set forth in this Section.

15.1 Exclusion of Certain Damages

To the fullest extent permitted by applicable law, Astute Verse is not liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including, without limitation:

• Loss of profits;

• Loss of revenue;

• Loss of business opportunities;

• Loss of anticipated savings;

• Loss, corruption, or unavailability of data;

• Loss of goodwill;

• Business interruption;

• Costs of obtaining substitute or replacement services; or

• Any other indirect or consequential losses,

whether arising in contract, tort (including negligence), strict liability, or otherwise, even if Astute Verse has been advised of the possibility of such damages.

15.2 Liability Cap

Except for liabilities that cannot be limited under applicable law, Astute Verse's total aggregate liability arising out of or relating to these Terms or the Service will not exceed the total fees paid or payable by the Customer to Astute Verse for the Service during the twelve (12) months immediately preceding the event giving rise to the claim.

If the Service is provided without charge or under a pilot program, proof of concept, trial, or evaluation license, Astute Verse's total aggregate liability is limited to the maximum extent permitted by applicable law.

15.3 No Liability for Educational Decisions

Astute Verse is not responsible for decisions made by:

• Educational institutions;

• Teachers;

• School administrators;

• District administrators;

• Parents or guardians; or

• Other Authorized Users,

based on reports, recommendations, analytics, assessments, or other outputs generated through the Service.

Educational and instructional decisions remain solely the responsibility of the Institution and its educators.

15.4 No Liability for Third-Party Services

Astute Verse is not liable for failures, interruptions, delays, inaccuracies, security incidents, or damages arising from:

• Third-party software;

• Identity providers;

• Learning Management Systems (LMS);

• Student Information Systems (SIS);

• Internet service providers;

• Cloud infrastructure providers;

• AI service providers;

• Payment processors; or

• Other third-party products or services beyond Astute Verse's reasonable control.

15.5 Customer Responsibility

Astute Verse is not liable for any loss or damage resulting from:

• Misuse of the Service by the Customer or its Authorized Users;

• Unauthorized access resulting from compromised Customer credentials;

• The Customer's failure to maintain appropriate security measures;

• Inaccurate, incomplete, or outdated Customer Data;

• Customer configuration or integration errors; or

• Failure to follow applicable documentation or reasonable implementation guidance provided by Astute Verse.

15.6 Force Majeure

Astute Verse is not liable for any delay or failure to perform its obligations where such delay or failure results from events beyond its reasonable control, including, without limitation:

• Natural disasters;

• Acts of government;

• War;

• Terrorism;

• Civil unrest;

• Labor disputes;

• Public utility failures;

• Internet or telecommunications outages;

• Cyberattacks or other malicious acts by third parties;

• Pandemics or public health emergencies; or

• Any other event beyond Astute Verse's reasonable control.

15.7 Exceptions

Nothing in these Terms limits or excludes liability for:

• Fraud or fraudulent misrepresentation;

• Willful misconduct;

• Gross negligence, where such limitation is prohibited by applicable law;

• Death or personal injury caused by negligence where applicable law prohibits such limitation; or

• Any liability that cannot lawfully be excluded or limited.

15.8 Allocation of Risk

The Customer acknowledges that:

• The fees charged for the Service reflect the allocation of risk between the parties.

• The limitations of liability contained in these Terms form an essential basis upon which Astute Verse makes the Service available.

• Without these limitations, the commercial terms under which the Service is offered would be substantially different.

16.1 Customer Indemnification

To the fullest extent permitted by applicable law, the Customer agrees to defend, indemnify, and hold harmless Astute Verse, its affiliates, officers, directors, employees, contractors, licensors, and agents from and against any third-party claims, demands, actions, proceedings, damages, judgments, settlements, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

• The Customer's or any Authorized User's breach of these Terms or any applicable commercial agreement;

• The Customer's violation of any applicable law, regulation, or governmental requirement;

• The negligent, fraudulent, unlawful, or willful acts or omissions of the Customer or its Authorized Users;

• Customer Data or User Content that infringes, misappropriates, or otherwise violates the intellectual property, privacy, or other legal rights of a third party;

• The Customer's failure to obtain any required permissions, authorizations, notices, or parental consents;

• Misuse of the Service by the Customer or its Authorized Users; or

• Any breach of the Customer's representations, warranties, or obligations under these Terms.

16.2 Cooperation

Astute Verse will promptly notify the Customer of any claim for which indemnification is sought. A delay in providing notice does not relieve the Customer of its indemnification obligations except to the extent the delay materially prejudices the Customer's ability to defend the claim.

The Customer shall:

• Assume control of the defense and settlement of the claim using legal counsel reasonably acceptable to Astute Verse;

• Keep Astute Verse reasonably informed of the progress of the matter; and

• Cooperate with Astute Verse in the defense of the claim.

Astute Verse may participate in the defense of the claim using counsel of its own choosing at its own expense.

16.3 Settlement

The Customer must not settle any claim in a manner that:

• Admits fault on behalf of Astute Verse;

• Imposes any liability or obligation on Astute Verse;

• Restricts Astute Verse's business operations or intellectual property rights; or

• Requires Astute Verse to make any payment,

without Astute Verse's prior written consent, which will not be unreasonably withheld, conditioned, or delayed.

16.4 Exclusions

The Customer has no obligation to indemnify Astute Verse to the extent a claim results solely from:

• Astute Verse's fraud;

• Astute Verse's willful misconduct;

• Astute Verse's material breach of these Terms or any applicable commercial agreement; or

• Any circumstance for which indemnification is prohibited under applicable law.

16.5 Exclusive Remedy

To the fullest extent permitted by applicable law, and unless otherwise provided in an applicable written commercial agreement, this Section sets forth the parties' exclusive rights and obligations with respect to third-party claims subject to indemnification.

16.6 Written Agreements

If the Customer and Astute Verse have entered into a separate written agreement, including a Master Services Agreement (MSA), Data Processing Agreement (DPA), Order Form, or Statement of Work (SOW), the indemnification provisions of that agreement prevail to the extent of any inconsistency with this Section.

17.1 Governing Law

These Terms are governed by and construed in accordance with the laws specified in the applicable commercial agreement between Astute Verse and the Customer.

If no separate written commercial agreement exists, these Terms are governed by the laws of the jurisdiction in which Astute Verse is legally incorporated, without regard to its conflict of law principles.

17.2 Good Faith Resolution

Before commencing formal legal proceedings, the parties agree to use commercially reasonable efforts to resolve any dispute, claim, or controversy arising out of or relating to these Terms through good faith discussions between authorized representatives.

Nothing in this Section prevents either party from seeking temporary, preliminary, or permanent injunctive or other equitable relief where necessary to protect confidential information, intellectual property, security, or other rights that may be subject to irreparable harm.

17.3 Jurisdiction

Unless otherwise agreed in writing or provided in an applicable commercial agreement, any legal action or proceeding arising out of or relating to these Terms must be brought before a court of competent jurisdiction determined in accordance with the governing law identified in Section 17.1.

Each party irrevocably submits to the jurisdiction of those courts for the resolution of such disputes.

17.4 Written Commercial Agreements

If the Customer and Astute Verse have entered into a separate written agreement, including a Master Services Agreement (MSA), Data Processing Agreement (DPA), Order Form, Statement of Work (SOW), or other negotiated commercial agreement, the governing law, jurisdiction, arbitration, mediation, or dispute resolution provisions contained in that agreement will prevail to the extent of any inconsistency with this Section.

17.5 Compliance with Applicable Law

Nothing in these Terms limits either party's obligation to comply with applicable federal, state, local, or international laws and regulations relating to educational services, student privacy, data protection, accessibility, export controls, sanctions, or other applicable legal requirements.

18.1 Entire Agreement

These Terms, together with the Privacy Policy, Data Sharing Policy, and any applicable commercial agreement (including any Master Services Agreement (MSA), Data Processing Agreement (DPA), Order Form, or Statement of Work (SOW)), constitute the entire agreement between the parties with respect to the Service and supersede all prior and contemporaneous understandings, agreements, representations, negotiations, and communications relating to the same subject matter.

18.2 Order of Precedence

If there is any conflict between these Terms and a separately executed written agreement between Astute Verse and the Customer, the written agreement will prevail to the extent of the conflict.

Unless otherwise expressly stated in the applicable commercial agreement, the order of precedence is:

• Master Services Agreement (MSA), if applicable;

• Data Processing Agreement (DPA);

• Order Form or Statement of Work (SOW);

• These Terms; and

• The Privacy Policy and Data Sharing Policy.

18.3 Amendments

Astute Verse may update these Terms from time to time to reflect changes to the Service, applicable laws, or business operations.

Material changes will be communicated by posting the updated Terms on the applicable website or through other reasonable means.

Unless otherwise governed by an applicable written commercial agreement, continued use of the Service after the effective date of the revised Terms constitutes acceptance of those revised Terms.

18.4 Severability

If any provision of these Terms is determined by a court of competent jurisdiction to be invalid, illegal, or unenforceable, the remaining provisions remain in full force and effect.

The invalid, illegal, or unenforceable provision will be interpreted, modified, or replaced to the minimum extent necessary to make it enforceable while preserving its original intent to the fullest extent permitted by applicable law.

18.5 No Waiver

A failure or delay by either party to exercise any right or remedy under these Terms does not constitute a waiver of that right or remedy.

Any waiver is effective only if made in writing and signed by an authorized representative of the party granting the waiver.

18.6 Assignment

The Customer may not assign, transfer, delegate, or otherwise dispose of any rights or obligations under these Terms without Astute Verse's prior written consent, except in connection with a merger, acquisition, or transfer of substantially all of the Customer's assets, where permitted by applicable law.

Astute Verse may assign these Terms or any rights or obligations under these Terms in connection with a merger, acquisition, corporate reorganization, sale of assets, or other corporate transaction, provided that the assignment does not materially diminish the Customer's rights under these Terms.

18.7 Force Majeure

Neither party is liable for any delay or failure to perform its obligations under these Terms (other than payment obligations) to the extent such delay or failure results from events beyond its reasonable control, including:

• Acts of God;

• Natural disasters;

• War;

• Terrorism;

• Civil unrest;

• Labor disputes;

• Government actions;

• Internet or telecommunications outages;

• Cyberattacks;

• Pandemics;

• Failures of public utilities; or

• Other events beyond the affected party's reasonable control.

The affected party will use commercially reasonable efforts to resume performance as soon as reasonably practicable.

18.8 Independent Parties

The relationship between Astute Verse and the Customer is that of independent contracting parties.

Nothing in these Terms creates or will be construed to create a partnership, joint venture, agency, fiduciary relationship, employment relationship, or other legal association between the parties.

18.9 Notices

Formal notices required under these Terms must be provided in writing and delivered by one or more of the following methods:

• Email to the designated contact address;

• Certified or registered mail;

• Recognized courier service; or

• Any other method agreed to in writing by the parties.

Electronic notices delivered through the Service may be used for operational, administrative, or legal communications where permitted by applicable law.

18.10 Electronic Communications

The Customer agrees that Astute Verse may communicate electronically regarding the Service, including service announcements, maintenance notifications, security alerts, policy updates, billing information, and other operational communications.

To the extent permitted by applicable law, such electronic communications satisfy any legal requirement that communications be provided in writing.

18.11 Export Compliance

The Customer agrees to comply with all applicable export control, sanctions, and international trade laws governing the use of the Service.

The Customer must not use, export, re-export, or otherwise permit the use of the Service in any manner that would cause Astute Verse to violate applicable export control or sanctions laws.

18.12 Headings

Section headings are included for convenience only and do not affect the interpretation of these Terms.

18.13 Language

These Terms are drafted in the English language.

If these Terms are translated into another language, the English-language version governs in the event of any inconsistency, unless otherwise required by applicable law.

If you have any questions regarding these Terms, the Service, your account, or your rights and obligations under these Terms, you may contact Astute Verse using the information below.

19.1 Company Information

Company: Astute Verse Pvt Ltd

Product: Astute Verity AI

Website: https://astuteverity.astuteverse.com/

19.2 Customer Support

For product support, technical assistance, implementation services, or general inquiries:

Email: support@astuteverse.com

19.3 Privacy and Data Protection

For questions regarding privacy, data protection, student information, data processing, or data sharing practices:

Email: support@astuteverse.com

19.4 Legal Inquiries

For legal notices, contractual matters, intellectual property inquiries, or other legal correspondence:

Email: support@astuteverse.com

19.5 Sales and Partnerships

For licensing, product demonstrations, partnerships, pilot programs, or commercial inquiries:

Email: support@astuteverse.com

19.6 Registered Office

Address: ASTUTE VERSE PRIVATE LIMITED

25A/61A, 5th Phase, Maharani Avenue, Vadavalli,

Coimbatore – 641041, Tamil Nadu, India

Contact Number: +91 4223552883

19.7 Business Hours

Customer support is available during the following business hours:

Monday – Friday 24*7

Business hours may vary due to public holidays, regional offices, scheduled maintenance, or other operational requirements.

19.8 Effective Date

These Terms are effective as of 6 October 2026 and remain in effect until amended, updated, or replaced by Astute Verse.